Frequently Asked Questions
Everything you need to know about your WHO DECIDES WAR order.
What is the shipping policy for domestic and international orders?
We offer worldwide shipping. Domestic orders typically process within 3-5 business days, while international shipping times vary by destination. All orders are shipped via tracked couriers to ensure security.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to the carrier's website to monitor your delivery status.
What is your return and exchange policy?
Returns are accepted within 14 days of delivery, provided items are in original condition with all tags attached. Please note that certain limited-edition releases and custom-distressed pieces may be final sale.
How do I ensure I select the correct size?
Each product page includes a detailed size guide. Due to the unique construction and heavy embroidery of our garments, we recommend reviewing the specific measurements for each collection as fit may vary.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are duties and taxes included in international orders?
For international shipments, customs duties and taxes are calculated at checkout for most regions. If they are not included, the recipient is responsible for any import fees required by local customs authorities.